Return Policy
In cases of queries related to the cancellation of Orders/Refunds/Returns the Customer should directly contact the Merchant and follow instructions as specified in the return/refund/cancellation policy on the Merchant Website. Please note that since MERCLE INFOSERVICES is a payment gateway, MERCLE INFOSERVICES only facilitates online payments for Merchants. MERCLE INFOSERVICES does not handle shipping or order dispatch.
In cases of failed transactions, an order not generated at the time of transaction on Merchant’s Website or refund is initiated, then the Customer should get the credit in its bank account within 5-7 business days. In case the Customer has not received the amount, the Customer has to contact the Merchant for further details, as the refunds are initiated from Merchant’s end.
In case the Merchant declines to process the refund to the Customer for cases where services/products were not delivered by the Merchant, the Customer may contact MERCLE INFOSERVICES for resolution on the same.
Contact Info
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Address:
MERCLE INFOSERVICES
99. CHURCH STREET
ARIYANKUPPAM PONDICHERRY 605007 - Phone: 9790726435
- Email: balachandiran031991@gmail.com
